Terms of service

Products:

ASA International is a manufacturing company for all types of Surgical & Dental Instruments, your purchase is directly from this company, incase of your desired name itching on instruments, that facility is also available, any customization is also possible on request. After placing order, you may contact us to discuss any further requirements.

Warranty: 

ASA is always using Japanese Stainless Steel in the manufacturing to make sure its long life usages and all products are re-usable and warranty period is 5years, incase of any defect during this period, you may contact us to replace & repair service is also available on customers requirements after this period with reasonable charges.

Prices: 

All prices are given on this online store is without limitation of MOQ and prices are inclusive of freight charges and tariffs imposed to get your package delivered from customs, it means that you will get the delivery at your door step without paying any charges other than the payment you paid during check-out, areas and countries covered are given below:

Belgium, Luxembourg, Netherland, Austria, Poland, Czech Republic, Hungary, Denmark, France, Italy, Croatia, Romania, Portugal, Slovenia, Spain, Bulgaria, Estonia, Finland, Greece, Ireland, Malta, Latvia, Lithuania, Sweden, Slovakia Republic & Cyprus.

For wholesale prices, please contact us directly at asasurgicalgroup@gmail.com to avail good offers & competitive prices. You can send your required items list directly to our email to get wholesale prices and availability, the items available in stock will be shipped immediately, however, the items not in stock will be informed shipping time after checking the availability with our production.

MOQ:

Any order quantity is accepted on our online store. All items displayed on this site are available in ready to ship condition for immediate delivery.

Payment Term:

All payments in advance are accepted and no credit facility is available for online purchase. For wholesale business and large volume orders, please contact directly with the management at asasurgicalgroup@gmail.com or info@asa-intl.net, helpline: 0092-315-4618878

Delivery Time:

We will ship within 24hours from payment received message and transport time will take around 5 to 7 Business Days.

Delivery Condition:

Order Above 100$ will be delivered with free shipping charges, however, below this amount will be charged shipping cost “Door to Door By Air Services” DHL, Fedex, UPS and any other shipping services can be availed for better rates.

Delivery Facility:

Available to all over the world, DHL, FEDEX, UPS and any service is available on request.

Return Policy: 

All return accepted in case of any defect found within 30days from the purchase, we will re-ship new one or any change of items is also possible, however, condition of change includes un-opened packs and approval of return by ASA management before return decision is required and returning of goods to the consignor is “ASA International , Add: Near Jamia Mosque Usman, Kotli Behram, Sialkot-51310.
PAKISTAN”.

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or received the wrong item, so that we can evaluate the issue and make it right.

Re-fund Policy:

Once we have received return from the customer, if customer do not required re-shipping of new items we refund amount within 10days, however, items sent back to us without first requesting a return will not be accepted.